Frequently Asked Questions

Where are you based?
Long Island City, New York & Dublin, Ireland. Best way to reach us is at hello@craftcases.com #coolplacestolive

Can I trust my credit card with you guys?
Absolutely. Our site is fully encrypted using the latest SSL technology & is PCI Compliant. Full security details are here. #safeasahouse

Can I order from outside the United States?YES!! We ship worldwide. Most of orders come from Canada & Europe. We welcome orders from everywhere! #orderfromanywhere

 

Where do you source your products?
We source from bespoke craft businesses in the United States. These entrepreneurs create local employment and develop cool stuff. #madeintheUSA

Why spend $39 on a case? I can buy a plastic cover for $5?
We believe your $500 smart phone deserves better! Our range enhances the style of your mobile with a protective dress from natural materials. #nocontest.

If my dog eats my case, do I get a refund?
If you have a dog that can swallow a smart phone you should really talk to a professional. #robotdog